Privacy Policy – 11th Hour Challenge

This Privacy Policy applies to the 11th Hour Challenge competition run by Therapy In The Outback (“the Promoter”, “we”, “us”, “our”), ABN 42 110 209 542, based in Sydney, NSW.

We are committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By entering this competition, you agree to the collection, use, and handling of your personal information as set out below.

1. Information We Collect

We collect the following personal information from participants:

  • Full name

  • Email address

  • Phone number

  • The full names of the 11 individuals you encouraged to sign the petition

  • Any publicly posted content under the hashtags #The11thHourChallenge and #ItsNowOrNever (e.g. Instagram video entries)

We do not collect contact details (e.g. emails or phone numbers) of your referred individuals, only their names, which are used for verification purposes only.

2. Why We Collect Your Information

We collect your personal information to:

  • Administer and validate entries for the 11th Hour Challenge

  • Verify that all entry conditions have been met (including that your referred friends have signed the petition)

  • Contact winners and distribute prizes

  • Ensure the competition is conducted fairly and in accordance with the terms

We do not use your information for unrelated marketing or promotional purposes without your explicit consent.

3. Consent to Provide Third-Party Information

If you provide us with the names of other individuals as part of your entry:

  • You must ensure that you have obtained their informed and voluntary consent to share their name with us

  • You must inform them that their name will only be used to verify that they signed the petition and will not be contacted or used for any other purpose

If we cannot confirm that your 11 referrals have consented and signed the petition, your entry may be disqualified.

4. How We Store and Protect Information

  • Your information is stored securely using encrypted systems and is only accessible to authorised personnel

  • We retain entry data only for as long as necessary to administer the competition and verify winners

  • All personal data, including referred names, will be securely deleted no later than 60 days after the competition ends

5. Disclosure to Third Parties

We do not sell, share, or disclose your personal information to third parties.
The only exceptions are:

  • Where required by law or regulatory obligation

  • Where consent has been explicitly provided

We do not share data with Uber, Instagram, or any other platform associated with this competition.

6. Your Rights

Under the Privacy Act, you have the right to:

  • Request access to the personal information we hold about you

  • Request correction of any inaccurate or outdated information

  • Withdraw your consent at any time (although this may affect your entry’s eligibility)

To exercise these rights, contact us at gday@therapyintheoutback.com.

7. Contact and Complaints

If you have any questions or concerns about how we handle your information, or if you would like to lodge a complaint, please contact:

Therapy In The Outback
Email: gday@therapyintheoutback.com
We will respond to all privacy-related queries or complaints within a reasonable timeframe regarding the 11th Hour Challenge.

8. Changes to This Policy

This Privacy Policy applies only to the 11th Hour Challenge competition and may be updated if required. Any changes will be published on our website or made available on request.

Last updated: 28 June 2025

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