Frequently Asked Questions
If you’ve got questions about the It’s Now or Never campaign and how recent NDIS pricing changes are affecting people with disability, providers, and other support systems, you’re not alone.
This page brings together the most common questions we’ve heard from across the community.
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We’re made up of a group of people with disability and NDIS participants, families, providers, and supporters who care deeply about the future of the NDIS. Some of us work in the sector. Some of us live it. All of us are worried.
This campaign was sparked by people on the ground: those who’ve seen the impact of these changes up close. No corporate backing. No polished media team. Just people who couldn't stay silent any longer.
Want to know more about the people driving this? Meet the team behind the campaign.
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Because it’s not sustainable anymore. And it hasn’t been for a while.
Across the NDIS, people have been absorbing the true costs of support - therapists, support coordinators, plan managers and others in the sector...
We've all been carrying extra weight, hoping things would balance out.
For years, many providers’ response has been to just… figure it out.
To make it work however we could.
Many of us chose to undercharge, work unpaid hours, and stretch ourselves- because we care, and because we didn’t want to pass pressure onto the people we support.
But in doing that, we’ve also unintentionally hidden the true cost of delivering quality support. And when something’s hidden, it’s easy to undervalue. That’s what’s happened here- a system that slowly started to rely on unpaid labour.
We’re seeing the consequences now. People are burning out. Services are closing. Supports disappearing, especially in regional and remote areas.
This campaign didn’t start just because of one pricing update. It started because people have had enough, of working under pressure, of watching supports disappear, of being expected to do more with less.
We realised that if we don’t say something now, the NDIS as we know it - the support system that so many people rely on - could fall apart.
And for people with disability, who have fought relentlessly for their rights, it’s yet another moment of needing to speak up just to be heard.
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Nothing about us without us.
Disabled people have been leading the push for inclusion and equity long before this campaign began. We’re not claiming to speak for anyone, we’re standing with them.
But we know actions speak louder than words. So we’re:
Working with people with lived experience to co-create resources and messaging
Creating space for disabled voices to be heard through our story collection form.
Checking ourselves when we get it wrong, and staying open to feedback when we need to do better
This campaign is stronger because of disabled voices, and it’s our responsibility to keep listening, learning, and making room.
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These changes don’t just affect current NDIS participants and providers. The ripple effect reaches schools, hospitals, future workers, and communities across the country.
Here’s what’s at risk:
Our Education Systems
Teachers and schools rely on NDIS-funded supports to help students regulate, communicate, and stay engaged. Without this support, students may be excluded, or left behind entirely, leaving our already overloaded and under-resourced educators to pick up the slack.Future Therapists and NDIS Workers
Students studying allied health, support work, or looking to join the NDIS workforce are watching these changes and reconsidering their career paths. Poor placement experiences, reduced supervision, and burnout are turning people away before they’ve even entered the field.Public Infrastructure
When people can’t access the support they need through the NDIS, they’re often pushed into systems not built for long-term care, like emergency departments, child protection, or crisis services. That means already overstretched systems become even more saturated. Emergency waiting rooms are somehow even more packed. Triple-zero is off the hook, and child protection cases grow.
These are structural impacts, and they affect all of us.The question isn’t if this impacts you, it’s when.
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A lot of advocacy happens behind the scenes - through meetings, submissions, and policy work. Many peak bodies have been doing this for years, often balancing complex relationships and priorities.
Each peak body represents an entire profession or community, including people working both within the NDIS space and outside of it. That means their advocacy might look different, and their decisions around involvement often reflect a broader scope of responsibility to their discipline.
Some peak bodies have their own strategies or things to consider before backing a grassroots campaign like this. That doesn’t mean they support the NDIS changes, it just means they’re advocating within the responsibilities of their boards, the needs of their broader membership, and the sector relationships they’re navigating every day.
And whether or not they’re officially involved in the It’s Now or Never campaign, we believe we’re all pushing for the same thing: a fairer, more sustainable NDIS that works for the people it was built for - in whatever ways we can.
See what your peak body has been doing here.
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On its own? No. A petition won’t rewrite the Price Guide or overturn legislation.
But a petition with over 100,000 voices? That’s something. That’s momentum. That’s pressure.
And this campaign isn’t stopping there. We’re:
Creating resources to educate participants, providers, and supporters
Engaging directly with MPs, peak bodies, and media to keep the conversation going
Building connections across this space so this momentum turns into real, lasting advocacy
Signing the petition is about more than a signature, it’s about proving to people that this issue; the rights and access of people with disabilities is something that we all back. That enough is enough. That it’s now or never.
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If nothing changes on July 1, we get louder. We push harder. We keep moving.
We’re prepared for that reality, and we’ve already planned what comes next.
We’re not going quiet. We’ll keep building pressure, sharing stories, and pushing for the system that participants and providers deserve.
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There are plenty of ways to support the campaign, big or small, loud or behind the scenes:
Sign the petition and explore resources
Share your voice
Volunteer your time or skills
Join the mailing list for updates
Follow along on Instagram
Connect with our team
We’re in this together, however you show up, you are a part of the change, and we are so grateful to have you join us.